1. Information we receive
When you email Dilikon, including through the contact page’s prepared email, we receive the information you choose to provide, such as your name, work email, company, area of interest, and message. Website hosting infrastructure may also create necessary server logs containing technical details such as an IP address, request time, requested resource, browser information, and error information.
2. How we use it
We use this information to respond to enquiries, evaluate a possible engagement, communicate about requested services, maintain website security and reliability, diagnose technical issues, and meet applicable legal obligations.
3. Sharing
We may share information with service providers involved in website hosting, email delivery, security, and professional support, or when disclosure is required by applicable law. We do not sell personal information.
4. Retention
We keep enquiry information only as long as reasonably needed for the conversation, a resulting business relationship, recordkeeping, dispute resolution, or applicable legal requirements. Necessary server-log retention is determined by the relevant hosting and security configuration.
5. Security
We use reasonable administrative and technical measures appropriate to the information we handle. No email or internet transmission can be guaranteed to be completely secure.
6. US privacy rights
Depending on where you live and subject to applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to appeal some decisions. Dilikon does not sell personal information or use this website for targeted advertising. Send a request to info@dilikon.com.
7. EEA and UK rights
If EEA or UK data-protection law applies, you may have rights of access, correction, erasure, restriction, objection, and data portability, and may lodge a complaint with your local supervisory authority. Our basis for handling an enquiry is normally taking steps at your request or our legitimate interest in responding and operating a secure website; legal obligations may also apply.
8. International transfers
Dilikon is a US company serving clients globally. Information may be processed in the United States or other countries where Dilikon or relevant service providers operate. Data-protection rules may differ by country; any transfer requirements depend on the applicable law and service arrangement.
9. Contact
Questions or privacy requests can be sent to Dilikon Inc. at info@dilikon.com. We may need enough information to understand and verify a request.